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Senior Collections Executive (6 month contract)

Fixed-term (UK and Ireland), Full-time · Ibec Dublin, Hybrid
JOB DETAILS
To lead out on assigned areas of the Collections function and work closely with the Billings, Collection & Finance Operations Manager in ensuring the function delivers to a high standard. This role will also have lead responsibility for key stakeholder relationship management; will be a point of escalation, providing resolutions or determining further escalation. 
  
Working within the collections team with 2 direct reports, ensuring the accurate and timely payment of invoices, and to achieve exceptional results and targets. You will be fully responsible for this area and the reporting required for the commercial and the EDT teams. 
  
A key contributor in developing and implementing all invoicing, cash collections/application and credit control process across the business. This position is a full-time role for a fixed period of approximately 6 months.  
ABOUT THE ROLE

Key Activities/Responsibilities: 
 
This is a list of the functions/actions to be performed to deliver the necessary outputs and outcomes.
 
Reporting
  • Responsible for Membership Q/end reporting working closely with the Finance Manager
  • Track and measure on a monthly and quarterly basis core and non-core activity, identify and report areas requiring attention.
  • Monitor and investigate any anomalies and provide solutions to issues on membership/non-membership to all areas of the business
  • Identify trends in new membership and terminations to assist in budget preparation.
  • Deliver reports at Commercial and KAM meetings as needed
  • Responsible for the upkeep for documentation of billings & collections process
Cash Collections
  • A key contributor in achieving budget target on cash, % increase and upgrades by monitoring, reporting and engaging with KAM’s.
  • Ensuring the cash collection policy is implemented and report on same.
  • Monitoring bad debt provision and make recommendations
  • Play a lead role in developing strategies to reduce credit and rebilling to ensure maximum efficiencies
  • Member account reconciliations handle disputed accounts – resolve, escalate or where necessary negotiate to bring payment in outstanding amounts.
  • Anticipate developments and identify accounts that will need special attention.
 Process management
  • Key contributor to drive process improvement and to ensure maximum efficiency. 
  • Streamlined approach to invoicing cash collections and credit control, help implement risk management processes including the categorisation of members by risk level.
  • Engage in cross divisional collaboration and support other team members and provide guidance where required.
Other
  • Deputise for Collections & Finance Operations Manager for Billings and Collections 
  • Lead and/or be a key contributor to projects within the team and cross functional when required
 
NOTE: This list is not exhaustive but serves to reflect the nature of the duties included in
the role.
 
 
Person Specification: 
 
Qualifications
  • Relevant Third Level qualification 
  • Post graduate qualifications an advantage
Knowledge
  • Knowledge of finance operations which includes Invoicing, Accounts Receivable, Accounts payable and project accounting. 
  • An understanding of revenue rules and compliance in terms of invoicing.
 Competencies
  • The ability to build strong relationships across the business.
  • Excellent communication skills, including presentation skills.
  • Strong influencer.
  • Project management. 
  • Good report writing.
  • Personal leadership and potential to lead others.
  • Strong IT knowledge, highly competent in Microsoft Excel and accounts software.
  • Ability to create and work to strong KPI’s.
  • Strong interpersonal skills.
  • Influencing and negotiating skills.
  • Attention to detail and accuracy required.
 
Ibec Core Competencies
 
 Bias towards action
  • Collaborative – work together as ‘one Ibec’.
  • Dynamic – approach initiatives with careful planning, energy, drive, and resilience.
  • Decisive – make clear, well-informed decisions.
Member and Customer Focus
  • Agile and Adaptive – embrace change and be adaptive to members’ needs and in ambitious situations.
  • Creative and Innovative – not afraid of dynamic thinking in finding solutions.
  • Curious and Critical Thinking – open minded and proactive in gathering data in developing opinions.
Drive and Personal Leadership
  • Ambitious – driven and can take responsible risks.
  • Accountable – committed to highest standards and takes ownership of actions.
  • Continuous Improvement – proactive on personal and professional development

 Ibec is an equal opportunity employer and is committed to providing reasonable accommodations for potential and existing employees with a disability. Should you wish to request a reasonable accommodation please email Kenneth.kelly@ibec.ie 
 
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Working in Ibec

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Working in Ibec means you are part of an overall effort to deliver on a vision for Ireland to be a balanced, growing and prosperous society. We look to the workplace of the future with the changing needs of our members as well as our workforce to create a dynamic and exciting working environment.
We hire people from many backgrounds who are highly knowledgeable, engaging, professional and, most importantly, passionate about business.
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